{"id":2665,"date":"2021-07-22T14:52:46","date_gmt":"2021-07-22T12:52:46","guid":{"rendered":"https:\/\/www.naeco.bzh\/?p=2665"},"modified":"2026-04-21T10:56:27","modified_gmt":"2026-04-21T08:56:27","slug":"frequently-asked-questions-naeco-hostels","status":"publish","type":"post","link":"https:\/\/www.naeco.bzh\/en\/foire-aux-questions-naeco-hostels\/","title":{"rendered":"Frequently asked questions Na\u00e9co Hostels"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Take a look at our FAQ. If your question isn't there, please contact us!<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">A stay at Na\u00e9co Hostels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Staying at Na\u00e9co means choosing a&nbsp;<a href=\"https:\/\/www.naeco.bzh\/en\/our-naeco-green-key-hostels\/\">eco-friendly accommodation,<\/a>&nbsp;between nature and the ocean. Each of our hostels is unique.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.naeco.bzh\/fr\/hotel-le-pouldu.html\">Na\u00e9co Le Pouldu<\/a>&nbsp;for a sporting break in southern Brittany, close to&nbsp;<strong>K\u00e9rou beach<\/strong>&nbsp;and&nbsp;<strong>GR34 hiking trails<\/strong>. Here you can surf, hike or simply relax.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.naeco.bzh\/fr\/hotel-camping-audierne.html\">Na\u00e9co Audierne<\/a>&nbsp;with its camping area, is very close to nature. It's the ideal place to get away from it all and take a stroll along the river.&nbsp;<strong>port of Audierne<\/strong>&nbsp;and discover the surrounding beaches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.naeco.bzh\/fr\/hotel-naeco-erdeven.html\">Na\u00e9co Erdeven<\/a>&nbsp;for seaside vacations in Brittany, close to numerous activities: beaches, shops and restaurants, cycle route, hiking trails, water sports, heritage...<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do I book a stay at Na\u00e9co Hostels?&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There are three ways to book your stay:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On our website&nbsp;<em><strong>naeco.bzh<\/strong><\/em>&nbsp;in the orange reserve tab at top right.<\/li>\n\n\n\n<li>By e-mail to&nbsp;<a href=\"mailto:lepouldu@naeco.bzh\">lepouldu@naeco.bzh<\/a>&nbsp;or&nbsp;<a href=\"mailto:audierne@naeco.bzh\">audierne@naeco.bzh<\/a>&nbsp;or&nbsp;<a href=\"mailto:erdeven@naeco.bzh\">erdeven@naeco.bzh<\/a><\/li>\n\n\n\n<li>And by phone at&nbsp;<a href=\"tel:0298399349\">02.98.39.93.49<\/a>&nbsp;for Le Pouldu -&nbsp;<a href=\"tel:0298749506\">02.98.74.95.06<\/a>&nbsp;for Audierne -&nbsp;<a href=\"tel:0297556610\">02.97.55.66.10<\/a>&nbsp;for Erdeven<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do I get to Na\u00e9co Hostels?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Access to Na\u00e9co Audierne<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brest airport: 91 km<\/li>\n\n\n\n<li>Quimper airport: 32 km<\/li>\n\n\n\n<li>Quimper TGV station: 32 km<\/li>\n\n\n\n<li>Freeways : Paris - Audierne = 6h00<\/li>\n\n\n\n<li>Freeways : Nantes - Audierne = 3h00<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Access to Na\u00e9co Le Pouldu<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brest airport: 123 km<\/li>\n\n\n\n<li>Lorient airport: 23 km<\/li>\n\n\n\n<li>Quimperl\u00e9 TGV station: 14 km<\/li>\n\n\n\n<li>Freeways : Paris - Clohars-Cano\u00ebt = 5h00<\/li>\n\n\n\n<li>Freeways : Nantes - Clohars-Cano\u00ebt = 2h00<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Access to Na\u00e9co Erdeven<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nantes airport: 145 km<\/li>\n\n\n\n<li>Rennes airport: 139 km<\/li>\n\n\n\n<li>Auray TGV station: 14 km<\/li>\n\n\n\n<li>Freeways : Paris - Erdeven = 5h00<\/li>\n\n\n\n<li>Freeways : Nantes - Erdeven = 1h45<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What are the opening hours?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Audierne&nbsp;<\/strong>8am - 12pm | 4pm - 7pm<\/li>\n\n\n\n<li><strong>Le Pouldu&nbsp;<\/strong>8am - 12pm | 4pm - 8pm<\/li>\n\n\n\n<li><strong>Erdeven<\/strong>&nbsp;7:30am - 12pm | 4pm - 8pm<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What time can we get there?&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can arrive between 4pm and 8pm for Le Pouldu, between 4pm and 7pm for Audierne and between 4pm and 8pm for Erdeven. For late arrivals, please inform the hotel reception desk, and we will inform you of the procedure to follow.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What's the departure time?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can enjoy your room\/cabin\/tent until 11am.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Where to park?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Parking spaces are available for our customers. They are signposted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Internet access?&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, wifi is free and accessible throughout the establishment. You'll find the code in the room booklet.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What about common areas?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Each Na\u00e9co hostel has\u2019<a href=\"https:\/\/www.naeco.bzh\/fr\/partager-glamping-finistere.html\">common areas<\/a><a href=\"http:\/\/www.naeco.bzh\/fr\/partager-glamping-finistere.html\">&nbsp;user-friendly<\/a>, They are open 24\/7 and available to all hotel guests. As for the communal kitchen, you'll find plenty of food storage and cooking facilities. Please leave these areas clean and tidy after your stay.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Is breakfast included in the room rate?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No, breakfast is extra.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What's in breakfast?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Breakfast is served in the main hall as a buffet from 8:00 to 10:00. It includes coffee, tea, milk, fruit juices, cereals, bread, jam, chocolate croissant, ham, cheese, yoghurt, compote, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Is breakfast available in the cabin or tent lodge package in Audierne?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We are unable to welcome camping guests to the hotel. However, in the evening you can order bread and pastries for the morning, and we offer hot and cold drinks to take away.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do you offer a catering service?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No, we do offer a snacking service! Bar service from 4:00 pm, local products to nibble on, hot and cold drinks. To see our full range of products, visit our&nbsp;<a href=\"https:\/\/www.naeco.bzh\/fr\/blog-naeco-hotels-finistere-sud\/i\/blog\/se-restaurer-chez-naeco-hostels.html\">snack menu<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What should I bring?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For in-room accommodation, bed linen, towels and body\/hair soap are provided! All you have to do is pack your bags.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For&nbsp;<a href=\"https:\/\/www.naeco.bzh\/fr\/blog-naeco-hotels-finistere-sud\/i\/blog\/decouvrez-la-cabane-etape-camping-audierne.html\">unusual accommodation<\/a><a href=\"http:\/\/www.naeco.bzh\/fr\/blog-naeco-hotels-finistere-sud\/i\/blog\/decouvrez-la-cabane-etape-camping-audierne.html\">&nbsp;in Audierne<\/a>, In the case of a tent, like a lodge or cabin, it's a little wilder (but that's what you like, too). Bed linen is available at extra cost, otherwise you'll need to bring your own sheets, comforters, toiletries and towels.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Are the rooms accessible to people with reduced mobility?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our hostels comply with accessibility standards.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Are pets allowed?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, we accept pets with a daily supplement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Is it possible for three people to stay in a double room, for example?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No, that's not possible. To meet this need, we have triple rooms, quadruple rooms, apartments and a dormitory.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>If I'm travelling with a child, can I request a cot?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Of course, you'll find it assembled in your room when you arrive.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Is there a cab rank near the Na\u00e9co hostels?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Around Na\u00e9co Audierne, call&nbsp;<a href=\"https:\/\/www.pagesjaunes.fr\/pros\/09295426\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cab Ansquer<\/a>&nbsp;: 02 98 74 94 72<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Around Na\u00e9co Le Pouldu, call&nbsp;<a href=\"https:\/\/www.ouest-france.fr\/bretagne\/clohars-carnoet-29360\/steven-le-chapelain-nouveau-taxi-dans-la-commune-ddb63aa4-b281-4df7-8fd4-f440b0b3044a\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Steven cab<\/a>&nbsp;: 06 65 45 82 47<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Around Na\u00e9co Erdeven, call&nbsp;<a href=\"https:\/\/www.pagesjaunes.fr\/pros\/51645995\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Go Taxi<\/a>&nbsp;:&nbsp;<a>02 97 55 65 51<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Which payment methods are accepted?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cheque, cash, bank transfer, credit card, vacation vouchers<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What should I do if I need to change or cancel my stay?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the offer you have purchased, you may be able to modify your stay or have it refunded.&nbsp;<em>Please note that some attractive offers are non-changeable and non-refundable.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to offer a stay at Na\u00e9co?&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On our website naeco.bzh, choose the destination for which you would like to offer a gift voucher and click on \u00abGift voucher\".\u00ab\u00a0<a href=\"https:\/\/naeco.bonkdo.com\/fr\/\" rel=\"nofollow noopener\" target=\"_blank\">offer<\/a>\u00ab You'll find packages to offer your loved ones or gift vouchers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Activities around the hostels ?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Whether in Audierne, Le Pouldu or Erdeven, Na\u00e9co's establishments are ideally located in a natural and authentic setting, inviting you to enjoy a wide range of activities.\u00a0<a href=\"https:\/\/www.naeco.bzh\/fr\/naeco-hostel-bretagne.html\">outdoor activities.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In collaboration with&nbsp;<a href=\"https:\/\/www.naeco.bzh\/fr\/partenaires.html\">our local partners&nbsp;<\/a>that we can help you organize the sports and nature vacation that's right for you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yoga<\/li>\n\n\n\n<li>Surf<\/li>\n\n\n\n<li>Kayak<\/li>\n\n\n\n<li>Sailing \/ kiting<\/li>\n\n\n\n<li>Diving<\/li>\n\n\n\n<li>Bike<\/li>\n\n\n\n<li>Hiking<\/li>\n\n\n\n<li>Horseback riding<\/li>\n\n\n\n<li>Sailing boats&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>When is Na\u00e9co open?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Na\u00e9co hostels are open from March to October.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><em>We've tried to answer all the questions you regularly ask us. If you don't find your question in the FAQ, don't hesitate to send it to us by e-mail or on our social networks \ud83d\ude09<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Take a look at our FAQ. If your question isn't there, please contact us!<\/p>","protected":false},"author":9,"featured_media":2669,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-2665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/posts\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":3,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/posts\/2665\/revisions"}],"predecessor-version":[{"id":5360,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/posts\/2665\/revisions\/5360"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/media\/2669"}],"wp:attachment":[{"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/media?parent=2665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/categories?post=2665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.naeco.bzh\/en\/wp-json\/wp\/v2\/tags?post=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}